The newsletter is created entirely in-house, with little or no cost, except paper. The OAH Newsletter will be issued quarterly to update legislators, agencies and other interested parties about the workings of the OAH. In addition, we will report statistical measurements monitoring our quality. There is no charge for a subscription. In this issue you will read about preliminary statistics showing total filings with the OAH, time usage of the administrative law judges, and the degree of acceptance of ALJ decisions by final agency actions. In addition, you will read about the case management and office automation adopted by the OAH to serve the need of the regulated and regulatory communities. We are committed to achieving whatever degree of excellence we are capable of. To quote Aristotle: “We are what we do repeatedly. Excellence is therefore, not an act, but a habit”. It is this predictable degree of performance that we seek.
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